Buckingham House - Terms and Conditions

 

 

Making a booking

 

Full balance is payable at time of booking or a minimum of 4 weeks before date of arrival.

 

Please contact us or see our website for information of payment methods available.

 

Email confirmation will be sent on receipt of your payment.

 

We respectfully remind you that a booking is a legally binding contract.

 

Non-arrivals will be charged the full rate of their booking.

 

 

Cancellation Policy

 

We must be notified of cancellations in writing / by email.

 

 

If a booking is cancelled more than 7 days before arrival, we will refund the amount paid, less any card transaction charges incurred by us.

 

If a booking is cancelled less than 7 days before arrival, we will try to re-book the room and if we do so, we will refund the amount paid less any card transaction charges incurred by us. Otherwise, the full charge will apply.

 

Full charge will apply for no shows or booking reductions after arrival.

 

 

Arrival and Departure

 

On the day of arrival, rooms are available from 4pm. We will be here to greet arrivals between 4pm and 6:30pm. Early or late arrivals can be accommodated by prior arrangement only. Striclty no arrivals can be accepted after 10PM.

 

On the day of departure, rooms need to be vacated by 10:30am.

 

 

 

General

 

Children of all ages are welcome. We do not charge for children aged 2 or under.

Our child rates apply to children aged 3 - 16.

 

Smoking is not allowed anywhere in the house.