Buckingham House - Terms and Conditions

 

 

Making a booking

 

Full balance is payable at time of booking or a minimum of 8 weeks before date of arrival.

 

Please contact us or see our website for information of payment methods available.

 

Email confirmation will be sent on receipt of your payment.

 

We respectfully remind you that a booking is a legally binding contract.

 

Non-arrivals will be charged the full rate of their booking.

 

 

Cancellation Policy

 

We must be notified of cancellations in writing / by email.

 

 

If a booking is cancelled more than 2 weeks before arrival, we will refund the amount paid, less any card handling charges incurred by us.

 

If a booking is cancelled less than 2 weeks before arrival, we will try to re-book the room and if we do so, we will refund the amount paid less any card handling charges incurred by us.

 

 

 

Arrival and Departure

 

On the day of arrival, rooms are available from 3pm. We will be here to greet arrivals between 3pm and 6pm. We are happy to accommodate arrivals outside of these hours: please contact us beforehand to arrange.

 

On the day of departure, rooms need to be vacated by 10:30am.

 

 

 

General

 

Children of all ages are welcome. We do not charge for children under the age of 2 who stay in a cot.

 

Smoking is not allowed anywhere in the house.

 

Dogs are welcome by arrangement. We charge a one-off fee of £5 per visit. Dog owners are asked to take note of and observe our 'Dog owners' etiquette'.